Frequently Asked Questions

Are you going to re-open the stores?

Fortunoff Backyard Stores selling Outdoor Living products and seasonal trim-a-tree are open in the tri-state area and Florida under a license to Furniture Concepts. For more information see www.fortunoffbys.com. As before, the stores carry high quality merchandise in a full service environment offering great value.

Fortunoff Fine Jewelry is available online and in a brick-and-mortar store through a license to Four Leaf Designs, a new company started by members of the Fortunoff family. The brick-and-mortar store opened in September 2014 near the former location on Old Country Road in the Source Mall. For more information see www.fortunoffjewelry.com.

Fortunoff Mattress opened in 2018 in Paramus, NJ and is planning to expand in the tri-state area. For more information see www.fortunoffmattress.com.


Are you hiring?

Fortunoff Mattress is actively hiring. See the careers site for more information.

For information on opportunites at the Fortunoff Backyard Store please visit their site: www.fortunoffbys.com.


Can anyone help service my Jewelry or Watch?

Fortunoff Fine Jewelry, operating under a license to Esther Fortunoff, may be able to repair your jewelry or help find a suitable watch repair option. For inquiries please contact service@fortunoffjewelry.com or go to www.fortunoffjewelry.com for contact information. 


Can anyone help service my Outdoor Furniture?

Fortunoff Backyard Stores selling Outdoor Living products and seasonal trim-a-tree are open in the tri-state area under a license to Furniture Concepts, a new company started by former Fortunoff executives who had responsibility for Outdoor Furniture. For more information see www.fortunoffbys.com. As before, the stores carry high quality merchandise in a full service environment offering great value. 


How can I contact the bank that runs the Fortunoff Credit Card?

The Fortunoff credit card is owned an operated by World Financial Network National Bank.
Information is available at this link: https://onlineaccess.mycreditcard.cc/fortunoff

Once there click the "Contact Us" button.


How do I contact Guardsman for my furniture warranty?

Fortunoff Brands, LLC has purchased the intellectual property of Fortunoff. Unfortunately, the customer service function of the prior company has been dismantled. Information about Guardsman can be found at their website: http://www.guardsman.com/